E4 Role Profile

Scope

Is based in a team day-to-day
Operates at a epic level across multiple teams
Works with Architects and BAs in shaping future work
Works closely with the architects and HoE in shaping architectural and technological choices/design.
Is first port of call for out of hours issues and priority zero production issues

Communicates effectively, clearly, and concisely in written and verbal form, in both technical and non technical subjects, and in an audience-oriented way. Actively listens to others and ensures they are understood. Pays attention to nonverbal communication.
Contributes effectively in team ceremonies, facilitates time and space for others
Contributes effectively to cross-team initiatives e.g. lunch and learns, personal development time
Understands the business domain, shares their knowledge frequently with their teammates and contributes to their team’s documentation.
Actively seeks out for opportunities to share knowledge, mentor others, and encourages others to do the same.

Draws early attention to, and proactively manages risk and works to minimise and remediate issues.
Approaches all engineering work with a security lens. Actively looks for security vulnerabilities both in the code and when providing peer reviews.
Handles risk, change, and uncertainty within their team’s scope of work effectively. Decides and acts responsibly without having the total picture during routine business and when in high pressure situations.
Has conversations based on organizational strategy and principles with their teammates when appropriate. Strongly oriented towards goals and works towards their team’s goals.

Has a deep understanding of our system architecture and technologies.
Designs components that are aligned with the overall service architecture.
Understands SOLID principles
Understands design patterns, recognizes patterns in use and to be used
Is aware of the organization’s monitoring philosophy. Helps tune and change the monitoring on their team accordingly. Is aware of the operational data for their team’s domain and uses it as a basis for suggesting stability and performance improvements.

Has a delivery focus
Consistently demonstrates lean and agile ways of working to maximize delivery and minimize work being done.
Actively reduces waste (defects, overproduction, waiting)
Reviews tasks critically and ensures they’re appropriately sized for continuous integration and incremental delivery.
Pro-actively reduces cross-team dependencies
Dependencies are noted and well understood by the team, at both the task and epic level. Works within their team to foster a culture of priority setting and urgency in alignment with the organizational strategy.
Commits to a realistic amount of work, and works with their teammates both to ensure they understand priority and urgency, and to deliver upon them accordingly.
Escalates any blockers, delays to their team at least daily. Clarifies expectations with their teammates.
Communicates scope changes within team, stakeholders, management as appropriate

Acts as deputy for the Head of Engineering on an as needed basis
Mentors their teammates in an open, respectful, flexible, empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and reducing key person dependencies
Actively ensures work aligns to the team’s definitions of ready, done and overarching ways of working
Manages the continuous review and update of team artifacts and documentation
Strives to be objective and reflects on their own biases when making decisions. Holds themselves accountable for decision and outcomes.
Thoroughly understands the business model and product.
participates in roadmap generation and feedback loops with the product team.
Actively seeks opportunities to simplify product & technical design.